Privacy Policy

Last Updated: February 28, 2026

Welcome to MixReels ("we", "us", "our", or the "Company"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy describes our practices when you use the MixReels application (the "App" or "Service").

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using our App, including:

• Account registration information (such as username or email address, if applicable)
• User-generated content, such as comments, search queries, and viewing preferences
• Feedback, support requests, or correspondence you send to us

1.2 Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

• Device Information: Device model, operating system version, unique device identifiers (e.g., advertising ID), screen resolution, and language settings
• Usage Data: Pages or content viewed, viewing duration, interaction patterns, features used, and timestamps
• Network Information: IP address, mobile carrier, connection type (Wi-Fi or cellular), and general geographic location (country or region level)
• Log Data: App crashes, performance data, and diagnostic information

1.3 Information from Third Parties

We may receive information about you from third-party services integrated with the App, such as analytics providers and advertising partners, in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To operate, deliver, and improve the App's core features, including content recommendations and personalized viewing experience
• Improve User Experience: To understand how users interact with the App, identify trends, and enhance functionality
• Communication: To respond to your inquiries, send service-related notifications, and provide customer support
• Safety and Security: To detect, prevent, and address fraud, unauthorized access, or other illegal activities
• Analytics: To measure and analyze usage patterns and app performance
• Advertising: To display relevant advertisements within the App (see Section 5 for more details)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the App, conducting analytics, or delivering advertisements, subject to confidentiality obligations
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders or government regulations)
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• With Your Consent: We may share your information for any other purpose with your explicit consent

4. Data Storage and Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your data may be stored and processed in servers located outside your country of residence. By using the App, you consent to the transfer of your information to facilities in other jurisdictions where data protection laws may differ.

5. Advertising

Our App may display third-party advertisements. Advertising partners may use technologies such as cookies, device identifiers, and similar tracking technologies to collect information about your activity within the App and across other apps and websites to provide targeted advertisements.

We work with the following types of advertising partners:

• Ad networks and mediation platforms
• Demand-side platforms
• Analytics and measurement providers

You may opt out of personalized advertising by adjusting your device settings:

• iOS: Settings > Privacy & Security > Tracking, and disable "Allow Apps to Request to Track"
• Android: Settings > Privacy > Ads > "Delete advertising ID" or "Opt out of Ads Personalization"

6. Children's Privacy

Our Service is not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal data we hold about you
• Correction: The right to request correction of inaccurate or incomplete data
• Deletion: The right to request deletion of your personal data, subject to legal obligations
• Objection: The right to object to certain types of data processing
• Data Portability: The right to receive your data in a structured, machine-readable format
• Withdraw Consent: The right to withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links and Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every third-party site you visit.

10. Push Notifications

With your permission, we may send you push notifications to provide updates, content recommendations, and other service-related information. You can manage your notification preferences through your device settings at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the App after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: nguyenhuyhoang0727@icloud.com